bbajer Privacy
Policy
At bbajer, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains precisely what information we collect, why we collect it, how it is stored, and the rights you hold over your own data as a registered player on our platform.
How bbajer Protects Your Data
These highlights summarise our key privacy commitments. They do not replace the full policy — please read each section below in its entirety.
All data transmitted between your device and the bbajer platform is protected using industry-standard 256-bit SSL encryption. Your personal details, payment information, and account credentials are never transmitted in plain text.
bbajer only collects the personal data that is strictly necessary to provide our services, verify your identity, process payments, and comply with applicable legal obligations. We do not collect data for its own sake.
bbajer does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate the platform and fulfil our legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. Our support team will respond to all verified data requests within 30 days in accordance with applicable data protection standards.
We use cookies strictly for platform functionality, session management, fraud prevention, and analytics. We do not use third-party advertising cookies. You can adjust your browser settings to manage or block cookies at any time.
We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, and reporting requirements. Specific retention periods are detailed in Section 5 of this policy.
Information We Collect
When you register for an account, use the bbajer platform, or interact with our support team, we collect certain categories of personal data. This section describes in detail what information we collect and the circumstances under which it is gathered.
1.1 Information You Provide Directly
During the account registration process, you will be asked to provide the following information:
- Full legal name as it appears on your government-issued identification.
- Date of birth (required for age verification purposes — bbajer is strictly an 18+ platform).
- Email address (used for account communications and identity verification).
- Mobile phone number (used for account security and two-factor authentication where applicable).
- Residential address, including city, district, and postal code.
- Preferred currency (Bangladeshi Taka, ৳ BDT, is the default and primary currency on the platform).
Additionally, if you contact our support team by email or live chat, we will retain records of that correspondence, including any attachments, as part of your account history.
1.2 Identity Verification (KYC) Documents
As part of our Know Your Customer (KYC) obligations, we may request copies of the following documents at various stages of your relationship with bbajer:
- Government-issued photo identification (National Identity Card, passport, or driving licence).
- Proof of residential address (utility bill, bank statement, or official correspondence dated within the last three months).
- Proof of payment method (screenshot or statement confirming ownership of the bKash, Nagad, Rocket, Upay, or bank account used for deposits).
- Source of funds documentation in cases where bbajer's AML monitoring systems flag a transaction for review.
1.3 Information Collected Automatically
When you access and use the bbajer platform, certain technical information is collected automatically by our systems. This includes:
- IP address and approximate geographic location derived from it.
- Device type, operating system, and browser version.
- Session timestamps, pages visited, and features accessed within the platform.
- Betting history, game play records, deposit and withdrawal transaction logs.
- Referral source (i.e., how you arrived at the bbajer website).
1.4 Financial Transaction Data
When you make a deposit or withdrawal, we collect transaction-related data including the payment method used, transaction amount in BDT, transaction reference numbers issued by your payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or BRAC Bank), and timestamps. bbajer does not store full card numbers or mobile banking PINs — payment processing is handled via encrypted channels managed by our payment partners.
- Identity data
- Contact data
- Financial & transaction data
- KYC / verification documents
- Technical / device data
- Usage & behavioural data
- Support correspondence
How We Use Your Data
bbajer processes your personal data only for specific, defined purposes. The following table outlines the primary purposes for which your data is used, together with the legal basis for each processing activity.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, KYC data | Contractual necessity |
| Age & identity verification | Date of birth, KYC documents | Legal obligation |
| Processing deposits & withdrawals | Financial transaction data | Contractual necessity |
| Fraud prevention & AML monitoring | Transaction data, device data, IP | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Usage data, betting history | Legal obligation / Legitimate interest |
| Customer support | Identity, contact, correspondence | Contractual necessity |
| Platform security & integrity | Device data, session logs, IP | Legitimate interest |
| Service improvement & analytics | Usage & behavioural data (anonymised) | Legitimate interest |
| Promotional communications (opt-in only) | Email address, preferences | Consent |
2.1 Marketing Communications
bbajer will only send you promotional emails, SMS notifications, or in-platform messages if you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw your consent at any time by updating your notification preferences in your account dashboard or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
2.2 Automated Decision-Making
bbajer uses automated systems to detect unusual betting patterns, potential fraud, and responsible gaming triggers. Where an automated process results in a decision that significantly affects you — such as account suspension or withdrawal hold — you have the right to request human review of that decision. Please contact our support team to invoke this right.
- Sell to third-party marketers
- Share with unaffiliated advertisers
- Build external profiling dossiers
- Transfer outside secure channels
- Contact you without consent (marketing)
- Retain indefinitely after closure
Data Sharing & Third Parties
bbajer does not sell your personal data. We may, however, share specific categories of your data with carefully selected third parties where it is necessary to deliver our services or comply with legal obligations. All third-party data sharing is governed by data processing agreements that require those parties to handle your data with the same standard of care that bbajer applies.
3.1 Payment Service Providers
To process your deposits and withdrawals, bbajer shares transaction-relevant data with our payment partners, including bKash, Nagad, Rocket, Upay, and card networks operating under Visa and Mastercard. The data shared is limited to what is strictly necessary to complete the transaction (e.g., account reference numbers, transaction amounts). Each payment provider operates under its own privacy policy and data security standards.
3.2 Game Technology Providers
The games available on the bbajer platform are supplied by third-party game providers including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may collect anonymised game session data (e.g., bet amounts, game outcomes, session duration) for the purpose of game integrity monitoring and RNG certification. They do not receive your full identity data or financial records.
3.3 Legal & Regulatory Disclosure
bbajer may be required to disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where we are legally compelled to do so. Such disclosures are made only to the extent required by applicable law and in accordance with appropriate legal process. Where permitted, bbajer will notify you of such a disclosure request.
3.4 Fraud Prevention & Security Services
We engage specialist third-party fraud detection and identity verification service providers to assist in protecting the platform and our players. These providers process data on our behalf under strict contractual obligations and are not permitted to use the data for any purpose beyond the specific service they provide to bbajer.
Data Retention & Storage
bbajer retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes that may arise. The following table provides an overview of our standard data retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / legal compliance |
| KYC / identity documents | Duration of account + 5 years post-closure | Regulatory obligation |
| Financial transaction records | 7 years from transaction date | Accounting & tax obligations |
| Betting & game history | 5 years from date of activity | Dispute resolution & audit |
| Support correspondence | 3 years from last interaction | Service quality & dispute records |
| Technical / device logs | 12 months from collection | Security monitoring |
| Marketing preferences | Until consent is withdrawn + 1 year | Consent audit trail |
5.1 Data Storage Location
All personal data collected by bbajer is stored on secure servers. bbajer takes reasonable technical and organisational measures to ensure that your data is protected against unauthorised access, accidental loss, destruction, or disclosure. Access to personal data is restricted to authorised personnel who require it to perform their job functions.
5.2 Data Deletion Requests
You may request deletion of your personal data by contacting [email protected]. Please note that bbajer may be unable to delete certain categories of data — particularly transaction records and KYC documents — where retention is required by law. In such cases, we will inform you of the specific legal basis for retaining the data and provide a timeline for when deletion will occur once the legal obligation lapses.
Your Data Rights
As a registered player on the bbajer platform, you hold a number of rights with respect to your personal data. bbajer is committed to honouring these rights promptly and transparently. All verified requests will be responded to within 30 days of receipt. In cases of complexity or high volume, this period may be extended by up to a further 30 days, and you will be notified accordingly.
To exercise any of the above rights, please contact our support team at [email protected] with a clear description of your request and sufficient identification information for us to verify your identity before actioning your request. bbajer will not charge a fee for responding to data rights requests except in cases of manifestly unfounded or excessive requests.
Security Measures
bbajer implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following key controls:
7.1 Technical Safeguards
- 256-bit SSL/TLS Encryption: All data in transit between your device and bbajer servers is encrypted using industry-standard Transport Layer Security protocols.
- Encrypted Data Storage: Sensitive data fields — including identity document details and payment references — are stored in encrypted form within our databases.
- Firewalls & Intrusion Detection: Our infrastructure is protected by multi-layered firewalls and active intrusion detection systems that monitor for unusual access patterns in real time.
- Access Controls: Access to personal data is governed by role-based access controls. Only staff with a legitimate business need are granted access to specific data categories, and all access events are logged and audited.
- Two-Factor Authentication (Internal): bbajer staff accessing administrative systems are required to use multi-factor authentication as a condition of access.
7.2 Organisational Safeguards
- All bbajer personnel with access to personal data receive regular training on data protection obligations and security best practices.
- Third-party service providers are subject to security assessments before being granted access to any bbajer systems or data.
- bbajer maintains an incident response plan that governs our procedures in the event of a data breach, including notification obligations to affected players.
7.3 Breach Notification
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bbajer will notify affected players without undue delay after becoming aware of the breach. Notification will be provided via your registered email address and will include: a description of the nature of the breach, the categories and approximate number of records affected, likely consequences, and the measures taken or proposed to address the breach.
- 256-bit SSL Encryption
- Fair Play Certified
- Secure Payment Channels
- Regular Security Audits
- Role-Based Access Controls
- Staff Data Protection Training
- Incident Response Plan
Policy Updates & Contact
8.1 Changes to This Privacy Policy
bbajer reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When we make material changes to this policy, we will notify registered players via their registered email address and display a prominent notice on the platform for a minimum of 14 days following the update. The "Last Updated" date at the top of this policy will be revised accordingly.
Your continued use of the bbajer platform following notification of a material policy change constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should cease using the platform and may request account closure by contacting our support team.
8.2 Governing Law
This Privacy Policy is governed by and construed in accordance with applicable data protection and privacy laws. bbajer is committed to handling your personal data responsibly regardless of the specific legal framework that applies to any given processing activity.
8.3 Children's Privacy
The bbajer platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact [email protected] immediately.
8.4 Links to Third-Party Sites
The bbajer platform may contain references to third-party payment providers and game technology partners. These entities operate under their own privacy policies, which bbajer does not control. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the bbajer platform.
8.5 Contact Our Privacy Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bbajer handles your personal data, please contact us using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
Your Data Is Safe at bbajer
Now that you understand how bbajer protects your personal information, you can enjoy our full range of games with confidence. From live cricket betting to hundreds of slots and live casino tables — all secured and fair.
18+ only · Please gamble responsibly · SSL Secured